Plant Info, Tips, and Care
How much light do succulents need?
Most succulents thrive with at least 6 hours of bright, indirect sunlight each day. A sunny windowsill or well-lit patio is perfect.
How often should I water my plant?
Allow the soil to dry completely between waterings. Water deeply, then let excess water drain away. Overwatering is the most common reason succulents struggle.
What kind of soil is best?
Succulents prefer a cactus or succulent mix with excellent drainage. This helps prevent root rot.
Shipping & Pick Up
How can I track my package?
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your "order history" section on your account page on the website.
What are your shipping costs?
$6.99 for orders up to $40
$8.99 for orders $40.01–$75
$12.99 for orders $75.01–$150
Free shipping on orders over $150
Do you offer local pick up?
Yes. Orders are ready within one hour and can be picked up Tuesday through Saturday, anytime after 10 AM. We’ll contact you by phone and email once your order is prepared.
Where is pickup located?
All pickups take place at our retail shop:
8304 NW State Rd 45
High Springs, FL 32643
Orders and Returns
Do you accept returns?
If your order is damaged or lost during shipping, we’ll gladly issue a refund or replacement. Please call us within 7 days of delivery for help.
How can I reach customer support?
Email us at info@willowgardens.com or Call us at 386-201-0046 during business hours. You can also connect with us on Facebook or Instagram.
Can't find what you're looking for?
Send us an email and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
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